Terms of Use

The service

Anseya answers a business's inbound telephone calls with an AI assistant, records the call, and passes the details to the business. It is not an emergency service and must never be relied on as one. It does not give medical, legal or financial advice, and it is not a substitute for a person where a person is required.

Every call is recorded, and the caller is told so before the first question. That behaviour cannot be switched off by a business or by us.

Your account

The business holds the account and is responsible for who it gives access to. By diverting your telephone line to Anseya you are deciding that your callers will be recorded and processed as described in the privacy policy, and you remain responsible to those callers for that decision.

You must not configure Anseya to claim it is a human being. The software refuses such a configuration.

Purchases and subscriptions

Anseya is sold as a subscription where billing is enabled. Cancelling stops future renewals and does not refund a period already paid for.

Acceptable use

Use Anseya only for its intended purpose and only with information you have the right to enter. Do not attempt to disrupt the service, reverse-engineer it, or use it to store or produce anything illegal, infringing or abusive.

Disclaimer

Anseya is provided as it is. We do not promise it will be uninterrupted or error-free, and we do not offer a service-level guarantee. To the extent permitted by law, Deplyra disclaims warranties of any kind and is not liable for indirect or consequential damages arising from your use of it. Nothing here removes rights that cannot be removed by agreement.

Changes and termination

We may update these terms or the app from time to time, and a material change will appear here with a new effective date. You may stop using it at any time.

Contact

Questions about these terms: [email protected].