DevOps Consulting for SaaS Companies
SaaS economics live or die on two curves: how fast you ship and what each customer costs to serve. Infrastructure sits under both. A cluster that can’t isolate tenants caps who you can sell to; a cloud bill growing faster than ARR quietly eats your margin; a pipeline your team fears caps release velocity. We fix the platform so the business curves bend the right way.
One noisy tenant degrades everyone
A single customer’s batch job or traffic spike slows the product for every other tenant — and your biggest prospects ask hard questions about isolation you cannot answer.
How we fix it — Real multi-tenancy on Kubernetes: resource quotas and limits per tenant, priority classes, network policies between workloads, and — where deals demand it — dedicated node pools or clusters for enterprise tiers, managed from one GitOps codebase.
Cloud spend grows faster than revenue
Every new customer adds cost, but nobody can say what a tenant costs to serve. Gross margin erodes a point a quarter and finance starts asking engineering to explain the bill.
How we fix it — Right-sizing against real utilisation, autoscaling that follows load down as well as up, idle non-prod environments on schedules, and cost allocation per tenant/feature — so COGS becomes a number you manage, not a surprise.
Release velocity is capped by deploy fear
Deploys need a senior engineer watching, so they happen twice a week — and every one bundles a week of changes, which makes the next one scarier. Competitors ship daily.
How we fix it — GitOps CI/CD with zero-downtime rollouts, automatic rollback and preview environments per pull request. Deploys become a non-event any engineer runs ten times a day — velocity compounds from there.
Enterprise deals stall on the security questionnaire
The product wins the eval, then procurement sends a 200-question security review and the deal slips a quarter — or dies — because SOC 2 controls do not exist yet.
How we fix it — We build the infrastructure controls SOC 2 actually checks — access control, change management, encryption, logging, backup — as code, generating evidence continuously. Questionnaires get answered from facts, and the audit stops being a blocker to revenue.
The platform behind the metrics your board sees.
Uptime, gross margin, release frequency, enterprise-readiness — every one of these board-level SaaS metrics has an infrastructure lever underneath it. That lever is what we build.
- Uptime → SLOsError budgets and burn-rate alerting turn "is it reliable?" into a number you commit to in contracts.
- Margin → FinOpsPer-tenant cost visibility and autoscaling — infrastructure COGS that scales sub-linearly with customers.
- Velocity → GitOpsFrom release windows to continuous deployment, with rollback as the safety net instead of caution.
- Enterprise → SOC 2Controls as code, evidence on a schedule — audit-ready without a compliance headcount.
Two free tools, no signup: estimate your cloud waste with the cost calculator, or score your production posture on the security scorecard. Fixed-scope packages and prices are on the pricing page.
Frequently asked
Should we run one shared cluster or a cluster per customer?
Usually one well-isolated shared cluster with quotas, network policies and per-tenant identity — plus dedicated node pools or clusters only for enterprise tiers that pay for them. Full single-tenancy for everyone multiplies cost and operational load; we help you land the tiering deliberately instead of by accident.
Our AWS bill doubled in a year. Where do you start?
With measurement: utilisation versus requests, idle non-prod, orphaned resources, and unit cost per tenant. Industry surveys put cloud waste at 25–45% of spend, and SaaS stacks concentrate it in over-provisioned Kubernetes requests and always-on staging environments. You get a prioritized fix list with dollar figures before we change anything.
Can you take us from weekly releases to continuous deployment?
Yes — it is a pipeline and safety-net problem, not a team-quality problem. Trunk-based flow, preview environments, progressive rollouts and automatic rollback remove the reasons deploys were scary. The goal we build for is daily deploys within the first month.
Make infrastructure a growth lever, not a tax.
A free audit of your platform — tenant isolation, unit costs, pipeline velocity and the SOC 2 gaps that stall enterprise deals — as a prioritized report with numbers attached.
NO SIGNUP · NO OBLIGATION · REPORT IS YOURS TO KEEP